Last updated: January 5, 2025

Introduction

This privacy policy defines the principles and commitments of Optiproperti regarding the protection of personal data. In accordance with applicable laws, including the General Data Protection Regulation (GDPR - EU Regulation 2016/679), the California Consumer Privacy Act (CCPA), as well as various national laws governing data protection, Optiproperti ensures that any collection, use, storage, and sharing of personal data is carried out in strict compliance with legal obligations and international standards regarding security and confidentiality.

This privacy policy applies to anyone interacting with Optiproperti, whether through its website, professional services, digital platforms, or in the context of contractual and institutional relationships.

By using our services, you acknowledge having read this policy and agree to the practices described hereafter.

Data Collected and Purposes of Processing

Optiproperti only collects data necessary for its activities, in the context of professional and institutional relationships, and ensures that it never proceeds with excessive or disproportionate data collection. The collected data may include:

• Identification and contact information, such as name, surname, position, company, work email address, and phone number.

• Information related to professional exchanges, including communications made with our teams, information requests, and contractual interactions.

• Technical and browsing information on our site, such as IP address, browser type, analytics data, and activity logs, exclusively for security and service improvement purposes.

• Any other data provided voluntarily by stakeholders in the context of their interactions with Optiproperti.

This data is collected in order to facilitate:

• The management and follow-up of professional and institutional relationships.

• The execution of contractual obligations and the services offered.

• The security of digital interactions and the prevention of cyber threats.

• Compliance with legal and regulatory obligations.

Optiproperti never processes sensitive data unless a legal requirement mandates it or explicit consent has been obtained beforehand.

Legal Basis for Processing

All collection and processing of personal data carried out by Optiproperti rely on strictly defined legal bases:

• The consent of the data subject when required for certain types of interactions.

• The execution of a contract or a task requiring the use of data to fulfill professional obligations.

• Compliance with a legal or regulatory obligation imposing the retention or transmission of certain information.

• The legitimate interest of Optiproperti in ensuring the effective management of its services, protecting its information systems, and optimizing the user experience.

Data subjects have the right to withdraw consent when it constitutes the basis for processing.

Data Sharing and Transfer

Optiproperti is committed to never selling or renting personal data. However, certain information may be shared with third parties in specific and controlled circumstances.

Data may be shared with:

• Strategic partners and technical service providers acting as subcontractors, exclusively in the context of contractual execution and subject to strict compliance through confidentiality clauses and adherence to current regulations.

• Competent authorities when a legal obligation requires the communication of information in the context of administrative, judicial, or regulatory procedures.

• Third-party institutions in the context of mergers, acquisitions, or restructurings, provided that the commitments to data protection are maintained and respected.

In the event of data transfer outside the European Economic Area or a jurisdiction with a distinct legal framework, Optiproperti ensures the implementation of adequate protection measures, notably through the adoption of standard contractual clauses recognized by the European Commission or other applicable compliance mechanisms.

Data Security and Protection

Optiproperti implements strict security measures to protect personal data against unauthorized access, alteration, loss, or disclosure.

These measures include:

• The application of advanced encryption protocols for the protection of communications and databases.

• The establishment of a strengthened authentication system and access control to sensitive information.

• Continuous monitoring of digital infrastructures to detect and neutralize any intrusion attempts or malicious exploitation.

• Regular cybersecurity audits and penetration tests to assess the effectiveness of protection devices.

In the event of a security incident that has a potential impact on the rights and freedoms of data subjects, Optiproperti is committed to notifying the competent authorities within the regulatory deadlines and to informing affected individuals when required.

Data Retention Period

The personal data collected by Optiproperti is retained only for the time necessary for the purposes for which they were obtained and in compliance with legal requirements regarding document retention.

The retention criteria are determined based on:

• The necessity to ensure the follow-up of professional and contractual relationships.

• Regulatory obligations imposing a minimum retention period.

• The needs for risk management, compliance, and archiving.

At the end of these periods, data is either permanently deleted or anonymized for exclusively analytical purposes.

Rights of Data Subjects and Methods of Exercising Them

Any person whose data is collected and processed by Optiproperti benefits from rights guaranteed by applicable regulations.

The applicable rights include:

• The right of access allowing the individual to obtain a copy of the data held.

• The right of rectification in case of inaccuracy or necessary modification of information.

• The right to erasure (“right to be forgotten”) allowing for the deletion of data under certain conditions defined by law.

• The right to restriction of processing allowing for the temporary limitation of the use of data.

• The right to object allowing to contest processing based on legitimate interest.

• The right to data portability allowing to recover data in a usable format and transfer it to a third party.

To exercise these rights, a written and signed request must be sent to:

Dedicated email address: privacy@optiproperti.com

Any request will be processed within a maximum time frame of 30 days from its receipt, unless exceptional circumstances require additional time, in which case a notification will be sent to the concerned individual.

In case of disagreement with the handling of the request, it is possible to file a complaint with the competent data protection authority of the concerned country.

Cookies and Tracking Technologies

Use of Cookies and Similar Technologies

Optiproperti uses cookies and other tracking technologies to ensure the security of digital interactions, optimize the user experience, and ensure compliance with the technical and regulatory requirements of our website and online services. These technologies allow us to analyze the performance of our platform, tailor content according to user preferences, and enhance connection security.

The use of cookies is based on a strictly defined framework that complies with applicable regulations, including the General Data Protection Regulation (GDPR), the ePrivacy Directive, and the California Consumer Privacy Act (CCPA).

Categories of Cookies Used

The cookies we use are categorized into several types:

• Strictly necessary cookies: These cookies are essential for the proper functioning of our site and for securing digital exchanges. They cannot be disabled as they ensure the stability and protection of the data transmitted through our platforms.

• Analytical and performance cookies: These cookies allow us to evaluate the effectiveness of our site, analyze visitor behavior, and optimize the usability of digital interfaces. All data collected is anonymized and does not allow for the personal identification of users.

• Personalization cookies: These cookies enhance the user experience by remembering certain preferences, such as the display language and browsing settings.

• Security and fraud detection cookies: These cookies help us to prevent intrusion attempts, detect unauthorized access, and ensure enhanced protection against cyber threats.

No third-party cookies for commercial or advertising purposes are used by Optiproperti.

Management and Configuration of Cookies

Users have the option to manage their cookie preferences via:

• The consent banner displayed upon first visit to our site, allowing to accept, refuse, or customize the cookies used.

• Browser settings that allow blocking or deleting certain cookies.

• A preference management module accessible at any time on our site to modify settings related to cookies and tracking technologies.

Any changes to settings may affect the functioning of certain features of the site, but will not prevent access.

Changes and Updates to the Privacy Policy

Update Principle

Optiproperti is committed to keeping this privacy policy up to date to reflect legislative developments, technological advancements, and the latest cybersecurity practices. These updates aim to ensure complete transparency regarding personal data processing methods and guarantee ongoing compliance with international data protection standards.

Any substantial change made to this policy will be communicated officially to inform the concerned individuals of the new provisions in effect.

Notification of Changes

Changes to this policy will be notified in the following ways:

• Publication of a notice of update on our website, mentioning the date of effect of the changes.

• Sending a notification by email, only if the changes directly affect the rights and obligations of the concerned individuals.

• Highlighting the new provisions in our preference management module, allowing users to review the changes before continuing to use our services.

Users are encouraged to regularly review this policy to stay informed of potential developments.

Continued use of our services following the effective date of the changes constitutes acceptance of the new terms, unless otherwise stated in the update notice.

Contact and Exercise of Rights

Contact Point for Any Requests Relating to Personal Data

Optiproperti provides a unique contact point for any questions or requests related to the management of personal data.

Requests can be addressed to:

• Dedicated email address: privacy@optiproperti.com

The requests must be accompanied by valid proof of identity to ensure the security of exchanges and prevent unauthorized access to personal information.

We are committed to processing any request within a maximum time frame of 30 days, unless exceptional cases require additional time, in which case a notification will be sent to the concerned individual.

Right to Complain to Data Protection Authorities

If a concerned individual believes that their data protection rights are not being respected, or that the processing performed by Optiproperti infringes current regulations, they have the right to file a complaint with the competent authority in their country of residence or in the country where Optiproperti is headquartered.

Competent authorities vary by jurisdiction and include:

• The National Data Protection Authority (CNIL in France, AEPD in Spain, etc.) for users based in the European Union.

• The Federal Data Protection and Transparency Commissioner (PFPDT) in Switzerland.

• The Information Commissioner's Office (ICO) in the United Kingdom.

• The Federal Trade Commission (FTC) in the United States, as well as state-level data protection agencies.

• The Office of the Privacy Commissioner of Canada (OPC).

Before taking action with a regulatory authority, we recommend that concerned individuals contact us directly to review and resolve their request as quickly as possible.

This privacy policy is designed to ensure complete transparency, strict compliance with international regulations, and optimal protection of the personal data processed by Optiproperti.

We are committed to maintaining the highest standards of security and confidentiality, and to scrupulously respecting the rights of the concerned individuals.

Anyone using our services is invited to regularly consult this policy to stay fully informed of the evolution of our practices and the measures taken to ensure the protection of their data.